We work with a varied range of clients and ensure that our approach to each and every one is unique and personalised to their specific needs and requirements, we ask questions and learn everything we can about our customers so that we can exceed their expectations and anticipate their requests.We also spend time learning about our customer’s values and needs which lies at the heart of us building, developing and maintaining our successful partnerships with each individual client.
Soho Staff has a leading position in the market of providing runners to some of the film and television industry’s most well known brands, we have over 25 years industry experience and understand that you don’t get to work with such great clients without delivering on promises.
Our clients are more than just a customer to us and we recognize that you need to do more than what is simply required. At Soho Staff we always strive to give something extra, something that is not expected whether it is providing a runner at 6am on a Sunday morning or lending an ear to a stressed out client we want you to be able to rely on us.
“A business that goes the extra mile earns the respect, loyalty and referrals of its customers.”
– Jack Canfield
Throughout our business, people are at the heart of the quality expected by our customers. We are as good as the quality of the people we attract and retain
Our deep understanding of our market has taught us that although a candidate may look good on paper it doesn’t mean they are the perfect person for the job. We have invested time and money into our rigorous recruitment processes; we don’t just say we know our candidates we really do!
All of our candidates are interviewed and vetted with references checked.
We offer our clients an unparalleled 7 days a week/ 24 hours a day service. We understand that you may need to contact us first thing in the morning, late at night and over the weekend, our office phones are diverted to one of our consultants during these times so there is always someone on hand to speak to.
We also understand that sometimes you cannot plan for what a busy day can throw at you, with over 500 freelance candidates on our books we are able to get somebody to you normally within the hour, ideal for sick cover and last minute bookings.
As a very busy post production company, we have been using freelance Soho Runners for some time and have always had a good positive work relationship. They have always been very accommodating, especially when given hardly any notice. We use them frequently and the quality of the runners has always been high, they have always provided us with industry knowledgeable people which ensures that even with freelancers our service never suffers.
- Hannah Gyngell, Hospitality and Client Services Manager
Soho Runners have given us good support and have been really helpful during busy times. The runners work very hard and blend in with our team of runners very well.
- Tania Cande, Bookings Co-ordinator
Soho Runners has been a very useful way for us to get good quality entry level candidates into our business. The pre-qualification of candidates means that we know we are working with a select group of candidates, and many of our initial temp hires have gone on to permanent positions developing key skills and becoming pivotal to the ongoing success of our business. The team are also highly responsive when there is an immediate temporary hiring requirement.
- Tom Cotton, VP European Operations